Glimsea™ Holy Basil Bubble Deep Mask

Shipment Schedule

The parcel will be sent out from H.K., China in the first 48 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.

 Usually, it may take 8 to 14 natural days for the parcel to arrive in most countries or your place. 

Asking for forgives for any inconvenience

The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.     

Transaction Fee

World-wide FREE SHIPPING over $69

Any question, be free to contact us or e-mail us at “support@glimsea.com” and we will get back to you in the first chance!

Thank you all for your concern and support!

Note: 
Please contact customer service , if you have any problem about your order.

Order Cancellation

We accept cancellation of orders before the product is shipped or manufactured. If an order is cancelled, you will receive a full refund. We cannot cancel an order if the product has already been shipped

Returns
Our policy lasts 7 days. If 7 days have gone by since you have accept the package, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

If returned for reasons other than quality, the customer is responsible for the return shipping costs.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ‘support@glimsea.com’.

Exchanges (if applicable)

If you need to change the color or size of the item, please contact us at support@glimsea.com before the item is sent out.

Shipping

Before shipping, please contact us.